Installation Guide
Tools Needed:
- Measuring cup
- Clean cloth
- Filtered water
- Fresh coffee beans
Step-by-Step Setup
- Choose Location: Place on a flat, stable surface away from edges and heat sources.
- Clean Before First Use: Wash carafe and all removable parts with warm, soapy water.
- Water Reservoir: Fill with fresh, cold water to desired level marking.
- Install Filter: Place paper filter or permanent filter in the filter basket.
- Add Coffee: Measure and add ground coffee to the filter (1-2 tbsp per 6 oz cup).
- Power Connection: Plug into a grounded 120V outlet. Do not use extension cords.
- Initial Brew: Run a water-only brew cycle to clean the system before first coffee brew.
Specifications
| Model Series | CM401 |
| Type | Programmable Coffee Maker |
| Color | Black / Stainless Steel |
| Capacity | 12 Cups (60 oz) |
| Brew Time | 4-8 minutes |
| Control Type | Digital Display with Touch Controls |
| Power Rating | 900W |
| Water Reservoir | Removable 60 oz Capacity |
| Power Requirements | 120V, 60Hz, 7.5A |
| Dimensions (HxWxD) | 33 x 20 x 38 cm |
| Weight | 3.2 kg |
| Brew Strength | Classic, Rich, Over Ice |
Warranty Information
- Full Warranty: 1 year parts and labor
- Extended Coverage: Optional 2-year extended warranty available
- Carafe Warranty: 90 days on glass carafe
For warranty service, contact Ninja Customer Service at 1-800-284-2020 or visit NinjaKitchen.com
Key Features
Programmable Brewing
Set your coffee maker to automatically start brewing at your preferred time, ensuring fresh coffee is ready when you wake up.
Brew Strength Control
Choose from Classic, Rich, or Over Ice brew settings to customize your coffee strength and flavor profile.
Thermal Carafe
Double-wall insulated stainless steel carafe keeps coffee hot for hours without burning or losing flavor.
Advanced Flavor Extraction
Specialized brewing technology ensures optimal water temperature and extraction time for perfect coffee flavor.
Delay Brew
Program the coffee maker up to 24 hours in advance for automatic brewing at your desired time.
Pause & Serve
Interrupt brewing to pour a cup without waiting for the full cycle to complete.
Brewing Options Explained
Classic Brew
Traditional brewing method for balanced, smooth coffee flavor
Rich Brew
Enhanced extraction for bolder, more intense coffee flavor
Over Ice Brew
Special concentrated brewing for iced coffee that won't water down
Single Serve
Brew directly into your mug for quick individual servings
Hot Water
Dispense hot water for tea, cocoa, or instant soups
Cleaning Cycle
Automatic cleaning function to maintain optimal performance
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Coffee maker won't turn on | Power issue, not plugged in properly | Check power cord connection, ensure outlet is working |
| Weak or slow brewing | Clogged filter, mineral buildup | Clean filter basket, descale the machine |
| Water not heating | Heating element issue, power problem | Check power supply, contact service if needed |
| Leaking water | Damaged carafe, loose connections | Check carafe for cracks, ensure proper placement |
| Bitter coffee taste | Over-extraction, old coffee grounds | Use fresher coffee, adjust grind size, clean machine |
| Display not working | Power surge, electrical issue | Unplug for 1 minute, then restart |
Error Codes
- E1: Water temperature error - Allow to cool, restart
- E2: Heating element issue - Unplug, wait 10 minutes
- E3: Water flow problem - Check water reservoir placement
- E4: Sensor error - Contact customer service
- E5: Overheating protection - Allow to cool completely
- CLN: Cleaning reminder - Run cleaning cycle
Manual Downloads
Current Model Manuals
CM401
12-Cup Programmable
CM405
12-Cup Thermal Carafe
CE251
10-Cup Essential
CM400
12-Cup Glass Carafe
Popular Previous Models
CM300
10-Cup Programmable
CM200
12-Cup Basic
CE201
10-Cup Essential
CM100
12-Cup Classic