Installation Guide
Tools Needed:
- Clean cloth
- Measuring cup
- Fresh water
- Mild detergent
- Soft sponge
Step-by-Step Setup
- Unpack and Inspect: Remove all packaging materials and inspect the coffee maker for any visible damage.
- Clean Before First Use: Wash the carafe, brew basket, and all removable parts with warm, soapy water.
- Choose Location: Place on a flat, stable surface near an electrical outlet, away from heat sources and water splashes.
- Initial Cleaning Cycle: Run a complete brewing cycle with fresh water only to clean the internal system.
- Water Reservoir Setup: Fill the water reservoir with fresh, cold water according to desired cup quantity.
- Filter Installation: Place a paper filter or permanent filter in the brew basket.
- Test Brew: Brew your first pot of coffee following the operating instructions.
Specifications
| Model Series | CM401 |
| Type | Drip Coffee Maker |
| Color | Black / Stainless Steel |
| Capacity | 12 Cups (60 oz) |
| Brew Time | 6-8 minutes |
| Control Type | Digital Display with Touch Controls |
| Power Rating | 900W |
| Water Reservoir | Removable 60 oz Capacity |
| Power Requirements | 120V, 60Hz, 7.5A |
| Dimensions (HxWxD) | 14.5 x 8.2 x 11.8 inches |
| Weight | 7.5 lbs |
| Keep Warm Function | Up to 2 hours |
Warranty Information
- Full Warranty: 1 year parts and labor
- Thermal Carafe Warranty: 2 years
- Additional Coverage: Optional extended warranty available
For warranty service, contact Ninja Customer Service at 1-877-646-5288 or visit NinjaKitchen.com
Key Features
Advanced Thermal Carafe
Stainless steel thermal carafe keeps coffee hot for hours without burning, featuring easy-pour design and drip-free spout.
Programmable Brewing
Set your coffee maker to automatically brew at your desired time, ensuring fresh coffee is ready when you wake up.
Brew Strength Control
Choose from rich, classic, or over-ice brew settings to customize coffee strength according to your preference.
Delay Brew Feature
Program the coffee maker up to 24 hours in advance for fresh-brewed coffee exactly when you want it.
Water Filtration System
Built-in water filter removes chlorine and impurities for better-tasting coffee and reduced mineral buildup.
Pause & Serve
Interrupt brewing to pour a cup without waiting for the complete cycle to finish.
Brewing Options Explained
Rich Brew
Slower brewing process for bolder, more flavorful coffee with enhanced aroma
Classic Brew
Standard brewing for balanced flavor and traditional coffee taste
Over-Ice Brew
Special concentrated brewing for iced coffee that won't get watered down
1-4 Cup Brew
Optimized brewing for smaller quantities ensuring perfect flavor every time
Programmable Timer
Set brewing time in advance for fresh coffee ready when you need it
Keep Warm
Automatically maintains coffee temperature for up to 2 hours after brewing
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Coffee maker won't turn on | Power issue, not plugged in properly | Check power outlet, ensure plug is securely connected |
| Weak or slow brewing | Clogged water lines, mineral buildup | Run cleaning cycle with vinegar, descale the machine |
| Water not heating | Heating element failure, thermostat issue | Contact customer service for repair |
| Leaking water | Cracked carafe, loose connections | Check carafe for damage, ensure all parts are properly seated |
| Error codes displayed | System malfunction, sensor issues | Unplug for 5 minutes, then restart. If persists, contact support |
| Coffee tastes bitter | Old coffee grounds, dirty machine | Use fresh coffee, clean machine regularly |
Error Codes
- E1: Water tank empty - Refill water reservoir
- E2: Overheating - Unplug and let cool for 30 minutes
- E3: Carafe not detected - Ensure carafe is properly positioned
- E4: Brew basket issue - Check if basket is properly inserted
- E5: System error - Unplug and restart the machine
- E6: Temperature sensor failure - Contact customer service
Manual Downloads
Current Model Manuals
CM401
12 Cup Programmable Coffee Maker
CM402
12 Cup Thermal Carafe Model
CM403
12 Cup Smart WiFi Model
CM404
12 Cup Specialty Brew Model
Popular Previous Models
CM301
12 Cup Basic Model
CM302
10 Cup Programmable
CM201
14 Cup Thermal Carafe
CM101
12 Cup Glass Carafe