Installation Guide
Tools Needed:
- Measuring cup
- Clean cloth
- Water filter (if included)
- Vinegar (for cleaning)
Step-by-Step Setup
- Choose Location: Place on a flat, stable surface near an electrical outlet and away from heat sources.
- Initial Cleaning: Wash all removable parts with warm, soapy water and dry thoroughly.
- Install Water Filter: If your model includes a water filter, install it according to package instructions.
- First Brew Cycle: Run a complete brew cycle with clean water only to clean the internal system.
- Program Settings: Set the clock and program your preferred brew strength and temperature settings.
- Test Brew: Brew your first pot of coffee to ensure proper operation.
Specifications
| Model Series | CM401 |
| Type | Programmable Drip Coffee Maker |
| Color | Black / Stainless Steel |
| Capacity | 12 Cups (60 oz) |
| Brew Time | 4-8 minutes |
| Control Type | Digital Display with Touch Controls |
| Brew Strength | Classic, Rich, Over Ice |
| Water Reservoir | Removable 60 oz |
| Power Requirements | 120V, 60Hz, 1050W |
| Dimensions (HxWxD) | 14.5 x 8.5 x 11.2 inches |
| Weight | 7.5 lbs |
| Special Features | Programmable Delay Brew, Thermal Carafe, Hot Water Dispenser |
Warranty Information
- Full Warranty: 1 year parts and labor
- Thermal Carafe: 5 years limited warranty
- Additional Coverage: Optional extended warranty available
For warranty service, contact Ninja Customer Service at 1-800-719-9980 or visit NinjaKitchen.com
Key Features
Specialty Brew Sizes
Brew a single cup, travel mug, half carafe, or full carafe with optimized brewing for each size.
Thermal Flavor Extraction
Advanced thermal extraction technology ensures optimal water temperature for perfect coffee flavor.
Programmable Delay Brew
Set the coffee maker to automatically brew up to 24 hours in advance for fresh coffee when you need it.
Stainless Steel Thermal Carafe
Double-wall insulated carafe keeps coffee hot for hours without burning or reheating.
Hot Water Dispenser
Dispense hot water instantly for tea, hot chocolate, or oatmeal without brewing coffee.
Rich Brew Strength
Choose from Classic, Rich, or Over Ice brew strengths to match your taste preferences.
Brewing Technology Explained
Classic Brew
Traditional brewing method for balanced, smooth coffee flavor
Rich Brew
Intensified brewing process for bolder, more robust coffee
Over Ice Brew
Special concentrated brewing for iced coffee that won't get watered down
Single-Serve
Perfect brewing for one cup using ground coffee
Travel Mug
Optimized brewing directly into your travel mug
Hot Water
Instant hot water dispenser for various hot beverages
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Coffee maker won't turn on | Power issue, not plugged in | Check power outlet, ensure unit is properly plugged in |
| Weak or watery coffee | Wrong coffee-to-water ratio, incorrect grind size | Use proper measurements, adjust grind size, clean machine |
| Slow brewing | Mineral buildup, clogged water lines | Descale machine, clean water reservoir and lines |
| Leaking water | Loose connections, damaged carafe | Check all connections, inspect carafe for cracks |
| Error codes displayed | System errors, sensor issues | Unplug for 5 minutes, check user manual for specific codes |
| Burnt coffee taste | Old coffee grounds, dirty machine | Use fresh coffee, clean machine regularly |
Error Codes
- E1: Water tank issue - Check water level and tank placement
- E2: Temperature sensor error - Unplug and restart
- E3: Heating element issue - Contact customer service
- E4: Brew basket error - Ensure basket is properly inserted
- E5: Carafe sensor issue - Ensure carafe is in place
- E6: System memory error - Reset to factory settings
Manual Downloads
Current Model Manuals
CM401
12-Cup Programmable
CE251
12-Cup Thermal Carafe
CM400
10-Cup Programmable
CP307
Single-Serve & Carafe
Popular Previous Models
CM300
12-Cup Basic
CE201
10-Cup Thermal
CM200
8-Cup Programmable
CP101
Single-Serve