Installation Guide
Tools Needed:
- Clean cloth
- Measuring cup
- Fresh water
- Mild detergent
Step-by-Step Setup
- Unpack and Clean: Remove all packaging materials and clean all removable parts with warm, soapy water before first use.
- Choose Location: Place on a flat, stable, heat-resistant surface near a power outlet and away from water sources.
- Water Reservoir: Fill the water reservoir with fresh, cold water. Do not use distilled or softened water.
- Install Filter: Insert the permanent coffee filter or place a paper filter in the filter basket.
- Add Coffee: Measure and add ground coffee to the filter. Use 1 tablespoon per 6 oz cup.
- Power On: Plug into a grounded 120V outlet and press the power button.
- Initial Cleaning Cycle: Run a water-only brewing cycle to clean the system before first coffee brew.
Specifications
| Model Series | CM401 |
| Type | Programmable Coffee Maker |
| Color | Black / Stainless Steel |
| Capacity | 12 Cups (60 oz) |
| Brew Time | 4-6 minutes (full pot) |
| Control Type | Digital Display with Touch Controls |
| Power Requirements | 120V, 60Hz, 900W |
| Dimensions (HxWxD) | 35 x 22 x 30 cm |
| Weight | 3.2 kg |
| Water Reservoir | Removable 60 oz Capacity |
| Special Features | Programmable Timer, Thermal Carafe, Brew Strength Control |
Warranty Information
- Full Warranty: 1 year parts and labor
- Thermal Carafe Warranty: 2 years
- Additional Coverage: Optional extended warranty available
For warranty service, contact Ninja Customer Service at 1-800-719-9980 or visit NinjaKitchen.com
Key Features
Advanced Thermal Carafe
Double-wall stainless steel carafe keeps coffee hot for hours without burning, preserving flavor and aroma.
Programmable Timer
Set your coffee maker to automatically brew at your preferred time, ensuring fresh coffee is ready when you wake up.
Brew Strength Control
Choose from Classic, Rich, or Over-Ice brew styles to customize your coffee strength and flavor profile.
12-Cup Capacity
Large 60 oz capacity is perfect for entertaining or busy households, brewing up to 12 cups at once.
Pause & Serve
Interrupt brewing to pour a cup without messy drips or spills, then resume brewing automatically.
Water Filter Compatible
Compatible with Ninja water filters to remove impurities and improve coffee taste and machine longevity.
Brewing Styles Explained
Classic Brew
Traditional brewing method for balanced, smooth coffee with medium body
Rich Brew
Slower extraction for bolder, more intense flavor with fuller body
Over-Ice Brew
Special concentrated brewing for iced coffee that won't get watered down
Single Serve
Brew directly into your mug for quick individual servings
Hot Water
Dispense hot water for tea, cocoa, or instant soups
Cleaning Cycle
Automated cleaning function to maintain optimal performance
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Coffee maker won't turn on | Power issue, not plugged in properly | Check power outlet, ensure plug is secure, check circuit breaker |
| Weak or slow brewing | Clogged filter, mineral buildup, wrong grind size | Clean filter basket, descale machine, use medium-coarse grind |
| Water leaking | Overfilled reservoir, cracked components, loose connections | Check water level, inspect for damage, ensure all parts are properly seated |
| Bitter coffee taste | Over-extraction, dirty machine, old coffee grounds | Clean machine regularly, use fresh coffee, adjust brew strength |
| Display not working | Power surge, internal component failure | Unplug for 5 minutes, then restart. Contact service if persistent |
| Carafe not detected | Carafe not properly positioned, sensor issue | Ensure carafe is fully seated on warming plate, clean sensor area |
Indicator Lights
- Power Light Off: Unit not powered - Check plug and outlet
- Clean Light Flashing: Descaling required - Run cleaning cycle
- Water Light On: Low water - Refill reservoir
- Brew Light Flashing: Programming mode active - Set desired time
- All Lights Flashing: System error - Unplug and contact service
- Ready Light Steady: Machine ready to brew - Add coffee and start
Manual Downloads
Current Model Manuals
CM401
12-Cup Programmable Coffee Maker
CM301
10-Cup Thermal Carafe Model
CE401
12-Cup with Glass Carafe
CM501
14-Cup Programmable Plus
Popular Previous Models
CM201
10-Cup Basic Model
CE301
12-Cup Essential
CM101
8-Cup Compact
CE201
10-Cup Value Model