Installation Guide
Tools Needed:
- Clean cloth
- Measuring cup
- Filtered water
- Fresh coffee beans/grounds
- Milk for frothing (optional)
Step-by-Step Setup
- Unpack and Clean: Remove all packaging materials and wipe the exterior with a damp cloth. Run a water-only cycle to clean the internal system.
- Choose Location: Place on a flat, stable surface near a power outlet. Ensure adequate ventilation around the machine.
- Water Reservoir: Fill the removable water reservoir with fresh, filtered water. Do not exceed maximum fill line.
- Install Filter: Place a permanent or paper filter in the filter basket according to your preference.
- Add Coffee: Add freshly ground coffee to the filter. Use 1 tablespoon per cup as a general guideline.
- Power Connection: Plug into a grounded 120V outlet. Ensure the power switch is in the off position.
- Initial Brew: Turn on the machine and run a test brew cycle to ensure proper operation.
Specifications
| Model Series | CM401 |
| Type | Programmable Coffee Maker with Frother |
| Color | Stainless Steel / Black |
| Capacity | 12 Cups (60 oz) |
| Brew Sizes | Single Cup, Travel Mug, Half Carafe, Full Carafe |
| Control Type | Digital Display with Touch Controls |
| Specialty Brews | Classic, Rich, Over Ice, Cold Brew |
| Frother Capacity | 16 oz maximum |
| Power Requirements | 120V, 60Hz, 1500W |
| Dimensions (HxWxD) | 14.5 x 8.2 x 11.8 inches |
| Weight | 8.6 lbs |
| Warranty | 1 Year Limited |
Warranty Information
- Full Warranty: 1 year parts and labor
- Additional Coverage: Optional extended warranty available
- Support: 24/7 customer service hotline
For warranty service, contact Ninja Customer Service at 1-800-284-8453 or visit NinjaKitchen.com
Key Features
Advanced Frothing System
Create café-quality frothed milk for lattes, cappuccinos, and macchiatos with the built-in automatic frother that heats and froths simultaneously.
Specialty Brew Sizes
Four optimized brew sizes ensure perfect coffee every time, from single servings to full carafes, each with customized temperature and flow rate.
Custom Brew Strengths
Choose from Classic, Rich, or Over Ice brew styles to customize your coffee's strength and flavor profile to match your preference.
Cold Brew System
Patented cold brew technology creates smooth, less acidic cold coffee in minutes instead of hours using a unique extraction process.
Programmable Timer
Set your coffee maker to automatically brew at your preferred time, so you wake up to freshly brewed coffee every morning.
Delay Brew & Auto Shut-off
Program your brew up to 24 hours in advance with automatic shut-off after brewing is complete for safety and energy efficiency.
Brewing Technology Explained
Classic Brew
Traditional brewing method for balanced flavor and medium body
Rich Brew
Slower extraction for bolder, more intense coffee flavor
Over Ice
Concentrated brewing specifically designed for iced coffee
Cold Brew
Low-temperature extraction for smooth, low-acidity cold coffee
Froth Settings
Multiple froth levels from light foam to dense microfoam
Hot Milk
Heat milk without frothing for hot chocolates and americanos
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Coffee maker won't turn on | Power issue, not plugged in properly | Check power cord connection, ensure outlet is working |
| Weak or slow brewing | Clogged filter, mineral buildup | Clean filter basket, descale the machine |
| No water flow | Empty reservoir, clogged water lines | Refill water reservoir, check for obstructions |
| Frother not working | Milk type, frother not clean | Use cold whole milk, clean frother assembly |
| Coffee tastes bitter | Over-extraction, old coffee grounds | Use fresher coffee, adjust grind size, clean machine |
| Leaking water | Loose connections, damaged seals | Check all connections, replace worn seals |
Error Codes
- E1: Water tank empty - Refill water reservoir
- E2: Overheating - Allow to cool for 30 minutes
- E3: Frother error - Clean frother assembly
- E4: Brew system error - Contact service center
- E5: Sensor error - Unplug and restart machine
- E6: Memory error - Reset to factory settings
Manual Downloads
Current Model Manuals
CM401
Coffee Maker with Frother
CM301
Programmable Coffee Maker
CM501
Specialty Coffee Maker
CE401
Espresso & Coffee Maker
Popular Previous Models
CM200
12-Cup Coffee Maker
CM250
Programmable Brewer
CM300
Thermal Carafe Model
CM350
Single Serve & Carafe