Installation Guide
Tools Needed:
- Measuring cup
- Clean cloth
- Filtered water
- Coffee filters (basket type)
- Fresh coffee beans or grounds
Step-by-Step Setup
- Choose Installation Location: Select a flat, stable surface near a power outlet and away from water sources.
- Remove Packaging Materials: Remove all protective packaging and stickers from the coffee maker.
- Clean Before First Use: Wash all removable parts with warm, soapy water and rinse thoroughly.
- Water Reservoir Setup: Fill the water reservoir with clean, filtered water to the desired level.
- Filter Installation: Place a paper filter or permanent filter in the brew basket.
- Electrical Connection: Plug into a properly grounded 120V outlet. Do not use an extension cord.
- Initial Brew Cycle: Run a complete brew cycle with water only to clean the system before first coffee use.
Specifications
| Model Series | CM401 |
| Type | Dual Brew Coffee Maker |
| Color | Black / Stainless Steel |
| Capacity | 12 Cups (Single-Serve & Carafe) |
| Brew Sizes | 6 oz, 8 oz, 10 oz, 12 oz, 14 oz (Single-Serve) |
| Control Type | Digital Display with Touch Controls |
| Brew Technology | Specialty Brew, Rich Brew, Over Ice Brew |
| Water Reservoir | 50 oz Removable |
| Power Requirements | 120V, 60Hz, 1470W |
| Dimensions (HxWxD) | 14.5 x 8.5 x 12.2 inches |
| Weight | 11.5 lbs |
| Warranty | 1 Year Limited |
Warranty Information
- Full Warranty: 1 year parts and labor
- Additional Coverage: Optional extended warranty available
- Support: 24/7 customer service hotline
For warranty service, contact Ninja Customer Service at 1-877-646-5288 or visit NinjaKitchen.com
Key Features
Dual Brew Technology
Brew a full 12-cup carafe or single-serve cup with the same machine. Perfect for households with different coffee preferences.
Specialty Brew System
Creates a rich, full-bodied coffee experience with optimal extraction for maximum flavor from your coffee grounds.
Over Ice Brew
Special brewing technology that creates delicious iced coffee that's never watered down, perfect for hot summer days.
Rich Brew Setting
Intensifies the flavor for a bolder, more robust cup of coffee by slowing down the brewing process.
Programmable Delay Brew
Set your coffee to brew up to 24 hours in advance, so you wake up to freshly brewed coffee every morning.
Fold-Away Frother
Built-in milk frother for creating café-style lattes and cappuccinos, stores neatly when not in use.
Brewing Options Explained
Classic Brew
Traditional brewing method for balanced, smooth coffee flavor
Rich Brew
Slower extraction for more intense, bold coffee flavor
Over Ice Brew
Concentrated brewing specifically designed for iced coffee
Specialty Brew
Enhanced extraction for coffeehouse-style beverages
Single-Serve
Brew directly into your travel mug for individual servings
Carafe Brew
Full 12-cup brewing perfect for family gatherings
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Coffee maker won't turn on | Power issue, not plugged in properly | Check power supply, ensure plug is secure |
| Weak or watery coffee | Wrong grind size, insufficient coffee grounds | Use correct grind size, increase coffee amount |
| No water flow | Clogged water lines, empty reservoir | Clean water lines, refill water reservoir |
| Leaking water | Loose connections, damaged seals | Check all connections, inspect seals for damage |
| Error messages on display | System errors, programming issues | Unplug for 2 minutes, then restart |
| Slow brewing | Mineral buildup, clogged filter | Descale machine, clean or replace filter |
Error Codes
- E1: Water tank issue - Check water level and placement
- E2: Brew basket error - Ensure basket is properly inserted
- E3: Temperature error - Allow unit to cool down
- E4: System error - Unplug and restart machine
- E5: Carafe detection error - Ensure carafe is in place
- E6: Heating element error - Contact customer service
Manual Downloads
Current Model Manuals
CM401
Dual Brew Coffee Maker
CM405
Dual Brew Pro
CE251
Dual Brew Compact
CM400
Dual Brew Stainless
Popular Previous Models
CM300
Hot & Cold Brewed System
CE201
Coffee Bar System
CM200
Specialty Coffee Maker
CE101
Single Serve Brewer