Installation Guide
Tools Needed:
- Measuring cup
- Clean cloth
- Water filter (if applicable)
- Fresh coffee beans
- Grinder (optional)
Step-by-Step Setup
- Choose Installation Location: Place on a flat, stable surface near a power outlet and water source.
- Remove Packaging Materials: Remove all protective packaging and stickers from the coffee maker.
- Water Reservoir Setup: Fill the water reservoir with fresh, cold water. Install water filter if included.
- First Time Cleaning: Run a brewing cycle with just water to clean the internal system before first use.
- Electrical Connection: Connect to a properly grounded 120V, 60Hz outlet. Do not use an extension cord.
- Brew Settings: Familiarize yourself with the control panel and brewing options.
- Test Brew: Brew your first pot of coffee to ensure proper operation.
Specifications
| Model Series | CM401 |
| Type | Dual Brew Coffee Maker |
| Color | Black / Stainless Steel |
| Capacity | 10 Cups (50 oz) |
| Brew Sizes | Single-Serve, Travel Mug, Half Carafe, Full Carafe |
| Control Type | Digital Display with Touch Controls |
| Brewing Technology | Specialty Brew, Rich Brew, Classic Brew, Over Ice Brew |
| Water Reservoir | Removable 50 oz Capacity |
| Power Requirements | 120V, 60Hz, 1500W |
| Dimensions (HxWxD) | 14.5 x 8.5 x 12.2 inches |
| Weight | 12.5 lbs |
| Warranty | 1 Year Limited |
Warranty Information
- Full Warranty: 1 year parts and labor
- Additional Coverage: Optional extended warranty available
- Support: 24/7 customer service hotline
For warranty service, contact Ninja Customer Service at 1-877-646-5288 or visit NinjaKitchen.com
Key Features
Dual Brew System
Brew a single cup or a full carafe with the same machine. Perfect for individual servings or entertaining guests.
Specialty Brew
Creates a rich, full-bodied coffee that's less acidic with a smooth finish, similar to craft coffee shop quality.
Rich Brew
Delivers a bold, robust flavor with enhanced aroma and full coffee intensity.
Over Ice Brew
Specially designed brewing technology that prevents watered-down iced coffee by brewing stronger directly over ice.
Classic Brew
Traditional brewing method that delivers a balanced, smooth cup of coffee every time.
Programmable Delay Brew
Set your coffee maker to automatically brew at a specific time, so you wake up to fresh coffee.
Brew Size Options
Single-Serve
Perfect for one person - brews directly into your mug (6-12 oz)
Travel Mug
Brews directly into most travel mugs (14-20 oz)
Half Carafe
Ideal for 2-4 people (25 oz)
Full Carafe
Perfect for entertaining or large families (50 oz)
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Coffee maker won't turn on | Power issue, not plugged in properly | Check power cord connection, ensure outlet is working |
| Weak or slow brewing | Clogged water lines, mineral buildup | Descale the machine, clean water reservoir |
| Water leaking | Loose connections, damaged seals | Check all connections, ensure carafe is properly positioned |
| Bitter coffee taste | Old coffee grounds, incorrect grind size | Use fresh beans, adjust grind coarseness |
| Error lights flashing | System error, needs reset | Unplug for 60 seconds, then restart |
| No water flow | Empty water reservoir, clogged filter | Refill water, check and replace water filter |
Error Codes
- E1: Water tank empty - Refill water reservoir
- E2: Overheating - Allow to cool down before use
- E3: Brewing system error - Reset machine
- E4: Carafe missing - Ensure carafe is properly placed
- E5: Water flow issue - Check for clogs
- E6: System malfunction - Contact customer service
Manual Downloads
Current Model Manuals
CM401
Dual Brew Coffee Maker
CM400
Dual Brew Pro
CM301
Single Serve Plus
CE251
Programmable Brewer
Popular Previous Models
CM200
Hot & Cold Brewed System
CM100
Specialty Coffee Maker
CF091
12-Cup Programmable
CF087
10-Cup Thermal Carafe