Installation Guide
Tools Needed:
- Measuring cup
- Clean cloth
- Water filter (if included)
- Vinegar (for initial cleaning)
Step-by-Step Setup
- Choose Installation Location: Select a stable, level surface near a power outlet and water source. Ensure adequate ventilation space around the unit.
- Remove Packaging Materials: Remove all protective films, tapes, and packaging materials from the coffee maker and accessories.
- Install Water Filter: Soak the water filter in cold water for 15 minutes, then install it in the water reservoir according to manual instructions.
- Initial Cleaning: Run a complete brewing cycle with vinegar and water solution to clean internal components before first use.
- Water Reservoir Setup: Fill the removable water reservoir with fresh, cold water and properly seat it in the machine.
- Electrical Connection: Connect to a properly grounded 120V, 60Hz outlet. Do not use an extension cord.
- Test Brew: Run a test brew cycle with water only to ensure proper operation and check for leaks.
Specifications
| Model Series | CM401 |
| Type | Dual Brew Coffee Maker |
| Color | Stainless Steel / Black |
| Brew Sizes | Single-Serve: 6-18 oz, Carafe: 10-50 oz |
| Water Reservoir | 50 oz Removable Reservoir |
| Control Type | Digital Display with Touch Controls |
| Brew Technology | Specialty Brew, Rich Brew, Over Ice Brew |
| Power Requirements | 120V, 60Hz, 1500W |
| Dimensions (HxWxD) | 14.5 x 8.5 x 12.2 inches |
| Weight | 8.5 lbs |
| Warranty | 1 Year Limited Warranty |
Compatibility
- Single-Serve: Works with ground coffee and Ninja Coffee Pods
- Carafe Brew: Glass carafe included (thermal option available)
- Cup Sizes: Accommodates travel mugs up to 7 inches tall
For warranty service, contact Ninja Customer Service at 1-877-646-5288 or visit NinjaKitchen.com
Key Features
Dual Brew Technology
Brew a single cup using the grounds basket or coffee pod, or make a full carafe for multiple servings. Perfect for individual mornings or entertaining guests.
Specialty Brew System
Four brew styles optimized for different coffee types: Classic, Rich, Over Ice, and Specialty for concentrated coffee drinks.
Smart Basket Recognition
The machine automatically detects whether you're using the grounds basket or coffee pod and adjusts brewing parameters accordingly.
Advanced Thermal Flavor Extraction
Patented technology saturates coffee grounds evenly and maintains optimal brewing temperature for maximum flavor extraction.
Programmable Delay Brew
Set the machine to automatically brew at a specific time, so your coffee is ready when you wake up or arrive home.
Fold-Away Frother
Built-in milk frother for creating café-style lattes and cappuccinos. Folds away when not in use to save counter space.
Brew Styles Explained
Classic Brew
Balanced flavor profile perfect for everyday drinking
Rich Brew
More intense flavor with slower extraction process
Over Ice Brew
Concentrated brew designed not to water down when poured over ice
Specialty Brew
Highly concentrated for making lattes and other coffee drinks
Clean Brew
Cleaning cycle with vinegar solution for machine maintenance
Hot Water
Dispenses hot water for tea, cocoa, or instant soups
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Machine won't turn on | Power issue, not plugged in properly | Check power cord connection, ensure outlet is working |
| Weak coffee flavor | Wrong grind size, incorrect coffee-to-water ratio | Use medium grind, follow recommended measurements |
| Water not heating | Mineral buildup, heating element issue | Run cleaning cycle, descale if needed |
| Leaking water | Reservoir not seated properly, worn seals | Check reservoir placement, inspect and clean seals |
| Error lights flashing | Overheating, sensor issues | Unplug for 10 minutes, check for obstructions |
| Slow brewing | Clogged filter, mineral deposits | Clean or replace filter, descale machine |
Error Codes
- E1: Water heating timeout - Check water level and heating element
- E2: Overheating protection - Allow machine to cool down
- E3: Brew basket error - Ensure basket is properly installed
- E4: Water flow issue - Check water reservoir and lines
- E5: Carafe sensor error - Ensure carafe is properly positioned
- E6: System error - Unplug and restart machine
Manual Downloads
Current Model Manuals
CM401
Dual Brew Pro
CM400
Dual Brew Select
CM405
Dual Brew Thermal
CM410
Dual Brew Specialty
Popular Previous Models
CM300
Single Serve Plus
CE251
Programmable Brewer
CM200
Essential Brew
CS101
Hot & Cold Brew