Installation Guide
Tools Needed:
- Clean cloth
- Measuring cup
- Filtered water
- Coffee filters (if using single-serve)
Step-by-Step Setup
- Choose Installation Location: Place on a flat, stable surface near a power outlet and away from heat sources.
- Initial Cleaning: Wash all removable parts with warm, soapy water and rinse thoroughly before first use.
- Water Reservoir Setup: Fill the water reservoir with fresh, filtered water to the desired level.
- Brewing System Selection: Choose between single-serve and carafe brewing modes based on your needs.
- Power Connection: Plug into a 120V electrical outlet. Ensure the power cord is not damaged.
- Initial Test Brew: Run a water-only brew cycle to clean the system before first coffee brew.
- Customize Settings: Set your preferred brew strength, temperature, and clock settings.
Specifications
| Model Series | CM401 |
| Type | Dual Brew Coffee Maker |
| Color | Stainless Steel / Black |
| Brewing Capacity | Single-Serve: 8-16 oz | Carafe: Up to 50 oz |
| Brew Sizes | 6 customizable sizes |
| Control Type | Digital Display with Touch Controls |
| Brewing Technology | Specialized Brewing System |
| Water Reservoir | 50 oz removable reservoir |
| Power Requirements | 120V, 60Hz, 1500W |
| Dimensions (HxWxD) | 14.5 x 8.5 x 12.2 inches |
| Weight | 8.5 lbs |
| Warranty | 1 Year Limited Warranty |
Warranty Information
- Full Warranty: 1 year parts and labor
- Customer Support: Available 7 days a week
- Additional Coverage: Optional extended warranty available
For warranty service, contact Ninja Customer Service at 1-877-646-5288 or visit NinjaKitchen.com
Key Features
Dual Brew Technology
Brews both single-serve cups and full carafes with the same machine, offering ultimate flexibility for any coffee drinking situation.
Specialized Brewing System
Four brew styles including Classic, Rich, Over Ice, and Cold Brew to customize your coffee experience.
Smart Basket Recognition
Automatically detects whether you're using the single-serve or carafe basket and adjusts brewing accordingly.
Custom Brew Sizes
Six customizable cup sizes from 8 to 16 ounces for single-serve brewing, plus full 50 oz carafe option.
Advanced Thermal Carafe
Double-wall insulated stainless steel carafe keeps coffee hot for hours without burning the flavor.
Fold-Away Frother
Built-in milk frother for creating café-style lattes and cappuccinos, stores neatly when not in use.
Brew Styles Explained
Classic Brew
Traditional brewing method for balanced, smooth coffee flavor
Rich Brew
More intense flavor extraction for bolder, stronger coffee
Over Ice Brew
Special brewing process for perfect iced coffee that won't water down
Cold Brew
Slow extraction method for smooth, low-acidity cold brew concentrate
Specialty Brew
Optimized for single-serve pods and ground coffee
Carafe Brew
Full pot brewing with thermal carafe for multiple servings
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Coffee maker won't turn on | Power issue, not plugged in properly | Check power supply, ensure proper connection to outlet |
| Weak or slow brewing | Clogged water lines, mineral buildup | Descale the machine, clean water reservoir and lines |
| Water leaking | Loose connections, overfilled reservoir | Check all seals and connections, don't overfill reservoir |
| Error messages on display | System errors, sensor issues | Unplug for 2 minutes, then restart. Check user manual for specific error codes |
| Poor coffee flavor | Old coffee grounds, dirty machine, wrong brew setting | Use fresh coffee, clean machine regularly, select appropriate brew style |
| Frother not working | Clogged frother, incorrect milk type | Clean frother wand, use cold whole milk for best results |
Error Codes
- E1: Water tank empty - Refill water reservoir
- E2: Overheating - Allow to cool down before use
- E3: Brew basket issue - Ensure basket is properly inserted
- E4: Carafe sensor error - Make sure carafe is in place
- E5: System error - Unplug and restart machine
- E6: Descaling needed - Perform descaling procedure
Manual Downloads
Current Model Manuals
CM401
Dual Brew Coffee Maker
CM400
Dual Brew Pro
CM301
Single Serve Plus
CE401
Dual Brew Express
Popular Previous Models
CM201
Hot & Cold Brew System
CM101
Specialty Coffee Maker
CF091
Coffee Bar System
CM001
Original Ninja Brewer