Installation Guide
Tools Needed:
- Clean cloth
- Measuring cup
- Fresh water
- Cleaning brush
- Paper filters (if using)
Step-by-Step Setup
- Choose Location: Place on a flat, stable surface near a power outlet and water source.
- Initial Cleaning: Wash all removable parts with warm, soapy water before first use.
- Water Reservoir Setup: Fill the water reservoir with fresh, cold water to the desired level.
- Brew Basket Preparation: Insert paper filter or use permanent filter as preferred.
- Power Connection: Plug into a properly grounded 120V outlet. Do not use extension cords.
- Initial Brew Cycle: Run a complete brew cycle with water only to clean the system.
- First Use: Add coffee grounds or tea leaves and begin brewing your preferred beverage.
Specifications
| Model Series | CM401 |
| Type | Dual Brew Coffee & Tea System |
| Color | Stainless Steel / Black |
| Water Reservoir | 60 oz / 1.8 L |
| Brew Sizes | Cup, Travel Mug, Half Carafe, Full Carafe |
| Control Type | Digital Display with Touch Controls |
| Brew Technology | Specialized Brewing™ |
| Power Requirements | 120V, 60Hz, 1500W |
| Dimensions (HxWxD) | 14.5 x 8.5 x 12.2 inches |
| Weight | 8.8 lbs |
| Warranty | 1 Year Limited |
Warranty Information
- Full Warranty: 1 year parts and labor
- Additional Coverage: Optional extended warranty available
- Support: 24/7 customer service hotline
For warranty service, contact Ninja Customer Service at 1-877-646-5288 or visit NinjaKitchen.com
Key Features
Dual Brew Technology
Brew both coffee and tea with specialized settings for each beverage type, ensuring optimal flavor extraction for your preferred drink.
Specialized Brewing™
Advanced brewing technology that automatically adjusts temperature and brew time based on your beverage selection for perfect results every time.
4 Brew Sizes
Choose from single cup, travel mug, half carafe, or full carafe brewing to match your needs, whether solo or serving guests.
Rich Brew Setting
Intensify your coffee's flavor with the Rich Brew setting, which slows the water flow for maximum flavor extraction.
Over-Ice Brewing
Special setting for brewing coffee or tea directly over ice without dilution, creating perfectly chilled beverages.
Programmable Delay Brew
Set your brew time up to 24 hours in advance and wake up to freshly brewed coffee or tea ready when you are.
Brewing Options Explained
Classic Brew
Traditional brewing method for balanced, smooth coffee flavor
Rich Brew
Slower extraction for bolder, more intense coffee flavor
Over-Ice
Brews stronger coffee or tea directly over ice without watering down
Tea Brew
Optimized temperature and time for perfect tea extraction
Custom Brew
Adjust strength and temperature to your personal preference
Hot Water
Dispenses hot water for instant beverages or cooking needs
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Machine won't turn on | Power issue, not plugged in properly | Check power outlet, ensure plug is secure |
| Weak or slow brewing | Clogged filter, mineral buildup | Clean or replace filter, descale machine |
| Water not heating | Heating element issue, insufficient water | Check water level, contact service if needed |
| Leaking water | Loose connections, damaged seals | Check all connections, replace seals if needed |
| Error messages on display | System error, sensor issues | Unplug for 5 minutes, restart machine |
| Poor flavor quality | Old coffee/tea, incorrect grind size | Use fresh ingredients, adjust grind setting |
Error Codes
- E1: Water tank empty - Refill water reservoir
- E2: Overheating - Allow machine to cool down
- E3: Brew basket issue - Ensure basket is properly seated
- E4: Heating element error - Contact service center
- E5: Sensor error - Unplug and restart machine
- E6: System error - Contact customer support
Manual Downloads
Current Model Manuals
CM401
Dual Brew Coffee & Tea System
CM400
Dual Brew Pro System
CM405
Dual Brew XL System
CM402
Dual Brew Compact
Popular Previous Models
CM301
Single Serve Brewer
CM350
Hot & Cold Brew System
CM200
Classic Coffee Maker
CM100
Essential Brewer